Privacy Policy

Xylio has created this privacy statement in order to demonstrate our firm commitment to privacy, your Privacy is important to us. This applies when you visit our websites or use the services of our product line.
1. Data controller
Xylio Info Srl
legally represented by the managing director Ionut V
Padurea Pustnicu 131, 014042 Bucharest, Romania, EU
2. What data we collect and what we use it for
Depending on which of our services you use, we collect and process different data. In the following we will inform you which data we collect when you use the respective service.
2.1 Visiting our websites
When you visit our website, we only collect the information that your browser provides to us. This includes, but is not limited to, your IP address, the date and time of the request, transferred data volume, web browser, operating system, language and version of the browser. We use the data to provide you a better experience when visiting our website based on our legitimate interest in optimizing the website.
2.2 Using the apps of our product line
When you use one of our apps we collect data from the device on which you installed our app. In particular, we collect the hard- and software configuration of your device, your IP-address, your device ID and advertisement ID (only mobile devices), your app settings and functions used, the frequency, time and duration of your usage and error notifications. We use your data based on the fulfilment of our contractual duties to provide you the services requested.
2.3 Further data processing
If you contact us by email, the personal data transmitted to us in your email will be stored. The data are only used to answer your questions.
If you want to use our forum, you have to log in to a ‘GetSatisfaction’ account. We operate our forum with the help of our partner getsatisfaction. Getsatisfaction provides us with your email address. Please remember that activity on our forum is public. For more information, see the getsatisfaction privacy policy.
If your licensed product contains a product key, you can voluntarily register your purchased app with us in order to store your license data in our database. We collect your name, email address, country, zip code and license key. In addition, you can store information about your specific usage behavior.
3. With whom we share data
Personal data is only transmitted to third parties such as service providers where necessary for the purpose of the provision of their services. If personal data is transferred to third countries, we take appropriate measures to ensure that these third parties comply with an adequate level of protection for personal data.
We might share your data with
service suppliers who carry out services on our behalf
competent authorities in order to ensure compliance with applicable laws
third parties in the course of a merger or acquisition.
If you purchase the app through the online store via our website, the order will be processed by the service provider FastSpring. To place an order in our website online store FastSpring will process your name, address, email address and payment data. For more information, see the FastSpring privacy policy.
4. When we delete data
Stored personal data shall be deleted if you revoke your consent to store your data, if your information is no longer required to achieve the purpose pursued by storing your data or if the storage of your data is / becomes inadmissible for other legal reasons.
The data retention period changes on the basis of circumstances such as: the type of data, reason for collection and processing, and relevant legal requirements.
5. Newsletter and Public Forums
If you would like to read about the latest and greatest on our product line you can sign up to our newsletter.
By registering (via a double opt-in process) for the newsletter, you agree to receive the newsletter. The data collected will only be used to send the newsletter. Our newsletter is sent via MadMimi or Postmarkapp. Please note that Mailchimp may transfer personal data outside of the EU. Please contact MadMimi and Postmarkapp with any questions or concerns about this.
You may revoke your consent to receive the newsletter and the collection and storage of data associated therewith at any time. You can revoke your consent by following this link, or by using a link in the newsletters, or by an informal note to Xylio Info Srl or by email to
Xylio makes use of message boards (known as Comments or Forums), available free to users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
6. Cookies and other technologies
We use temporary session cookies and permanent cookies. Cookies are text files that are stored on your device which enable analysis of the use of the app. We use cookies and other data collection tools to capture data that helps us to personalize and optimize our services.
6.1 Cookies we use on our website
6.1.1 Google Analytics
We use “Google Analytics”, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States of America (hereinafter referred to as: “Google”). Google uses cookies, i.e., small text files that are stored on your end device which permit analysis of your use of our website. The information produced by the cookie regarding usage of our website is usually transferred to a server of Google in the United States of America and saved there. If anonymization of the IP address transmitted by the cookie is activated on the website (“IP Anonymization”), your IP address will be shortened by Google within the Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional circumstances, will your full IP address be transferred to a server of Google in the United States of America and abbreviated there. Google will use this information to evaluate your use of our website on our behalf, to compile reports on the website use, and to render further services connected to website use and internet use vis-à-vis us. While doing so, pseudonymous usage profiles can be compiled from the processed data. The IP address transmitted using Google Analytics will not be combined with any other data of Google. We use Google Analytics only with the activated IP Anonymization described above. This means that your IP address will be further processed only after being shortened by Google. In this way, reference to a person can be avoided.
You can prevent storage of the cookies produced by Google Analytics by altering the corresponding settings in your web browser. Please note that, in this case, you may be unable to use all functions of our website. If you want to prevent collection of the data generated by the cookie and reference to your user behavior (including your IP address) and processing of this data by Google, you can click here to opt-out or download and install the web browser plug-in available under the following link:
You can find further information concerning terms of use and data protection at and
6.2 Technologies we use in our apps
6.2.1 Sentry
We use Sentry, a service by Functional Software, Inc. (hereinafter referred to as: “Sentry”), to track errors that occur within our apps. For this purpose, certain information about the error such as device type, operating system version, and some technical data about the device is sent to Sentry.
For more information, please see
7. How we protect your data
We will protect your personal data from risks associated with data processing, particularly unauthorized access, use or disclosure. We maintain appropriate technical and organizational measures for this purpose
8. Your rights
8.1 Right to withdraw consent
You have the right to withdraw the consent that you have given to process your personal data at any time with effect for the future.
Withdrawal does not affect the lawfulness of the processing based on your consent which has occurred up until revocation.
8.2 Right of access
You have the right to demand information concerning your stored personal data free of charge. At your request, this information can also be provided electronically.
8.3 Right to rectification, erasure and restriction of processing
You have the right to demand the rectification and the erasure of, or the restriction of the processing of your personal data. However, if your data is erased or blocked, you can no longer use the relevant services.
Your right to erasure can be precluded by statutory retention obligations.
8.4 Right to data portability
You have the right for us to provide you or other controllers, in machine-readable form, with data which we process in automated processes or to the processing of which you have agreed.
8.5 Enforcement of rights
You can exercise your rights by informal communication to Xylio Info Srl, Padurea Pustnicu 131, 014042 Bucharest, Romania, EU or by email to
Should you have a complaint, you may also contact the competent supervisory authority for data protection.
Last updated: October 2022

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