Xenobase wrote:Better customer service was promised us lots and lots of times, seeing that it didn't improve those years, I'm quite sure it's not becoming any better in the near future.
Next to that I think xylio doesn't sell that many copies of fdp and fdl to be profitable. And I guess thats why the cusomer service is so poor. The funny thing is though, that most b-dj users left because of this poor service, which could have been future users of fdp if xylio would actually kept in touch with them.
Xylio is currently digging is own grave with the current vision on how things should be done.
tyska wrote:More consistent support on the forums!!.
-Option of more timecode vinyls.
-FLAC support (because itunes is never gonna bring it in)
-More regular updates - I use reaper and have never seen it not be updated for more than 14 days...even if they're just minor bug fixes, I'm starting to lose confidence that you guys really care about the program. It's getting so good in 2.0, will be a challenger to the big guns soon!
-Non-static skins.
-Better communication between company and customers.
Any news on this update that was coming out 2 months ago?!
Xenobase wrote:Better customer service was promised us lots and lots of times, seeing that it didn't improve those years, I'm quite sure it's not becoming any better in the near future.
Next to that I think xylio doesn't sell that many copies of fdp and fdl to be profitable. And I guess thats why the cusomer service is so poor. The funny thing is though, that most b-dj users left because of this poor service, which could have been future users of fdp if xylio would actually kept in touch with them.
Xylio is currently digging is own grave with the current vision on how things should be done.
Xenobase wrote:- Volume level indicator under/inside the volume faders like Traktor
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