Major Controller Support - Who is the target group of FDP?

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Major Controller Support - Who is the target group of FDP?

Postby MaxSound » Thu Mar 22, 2012 4:55 pm

Hi,

I use your products since B-DJ and like it very much.
A (or the only) stable program for the good old Behringer BCD 2000.

Now I have upgraded to a HQ-Console but that seems to be a lack of Future Decks:
I must leave FDPro behind, because there is no support for more sophisticated and expensive consoles like my Denon MC 6000, the Pioneer DDJ T1, or the CDJs from Pioneer ... only the low-price range seems to be covered.

Is it not the intention of Xylio to support the high end range of consoles and get so in touch with Pro DJs?

best regards

Max
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Re: Major Controller Support - Who is the target group of FD

Postby MaxSound » Thu Mar 22, 2012 8:13 pm

PS: Please take this as a constructive critism, your peace of SW is good and I know you have a lot of work.
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Re: Major Controller Support - Who is the target group of FD

Postby Xenobase » Sat Mar 24, 2012 2:46 pm

The high end midi-controllers are often bundled with full versions of DJ software, with few users actually switching software. In the low-mid segment, midi-controllers are bundled with lite versions, and I guess people will explore other software options more easily (maybe that is why they focus on the low-mid segment).

Besides that, the developers at Xylio add support for controllers when they have it physically at their office so that they can guarantee a correct working. High end midi controllers are more expensive to purchase, and company's (Pioneer, Denon) are probably less willing to lend their equipment to Dj software developers, that's probably why FDP currently lacks support for high end controllers.
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Re: Major Controller Support - Who is the target group of FD

Postby MaxSound » Sat Mar 24, 2012 3:54 pm

Sorry, I can't agree with you, even expensive controllers are only shipped with Special Versions, that means Light Versions that don't support all the features of the console. So if you want take full advantage of it you have to upgrade, for an only slightly cheaper price.
And yes, its expensive to have all of them for testing, but there are several ways to solve this.

But its also sad to leave the market to the two mainplayers and make software only for toys, even if it has the power for more. :(

And I have a payed full version and can't use it, have to take the bundled Traktor Light crap.
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Re: Major Controller Support - Who is the target group of FD

Postby Xenobase » Sat Mar 24, 2012 4:52 pm

My mistake, I 've never had a Denon/Pioneer player, I always though they delivered them with the full version of Traktor :|
Everything takes time, at a certain point they will probably add support for the high end midi-controllers :)
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Re: Major Controller Support - Who is the target group of FD

Postby Chris » Thu Mar 29, 2012 3:09 pm

Hi there, MaxSound

I can't really makes sense why you won't at least try to understand that we are mapping as many controllers as we can (from all categories). In the last year alone, we've offered native support for over 20 controllers, ranging from the low-mid segment (Numark DJ2GO/Mixtrack Pro/Total Control, AKAI LPD8, Reloop Contour/Mixage, Vestax Typhoon/VCI 100/MK2/400 and many others - check our list) to the high-end ones (Denon DN-HC4500, American Audio VMS4, Pioneer Ergo and others).

We don't yet have the necessary funds to buy high-end controllers, map them and then put them in a corner. We would not be able to financially keep that up.

Mapping these controllers takes time not because it's complicated. The main reason is that we can't just buy a controller and map it just because one person requests that a particular controler be mapped, be it high/mid/low-end. The easiest way would be if the person who has that controller sends it to us, we map it and then send it back -> most people find this inconvenient, ofcourse. If you send us any kind of controller, I will personally map it and send it back to you the next day.

Every 1-2 weeks we receive controllers from many manufacturers but we can't always condition them to send us specific controllers (this is especially harder to request when it comes to high-end controllers). This is why we ask our clients to look at our list of natively supported controllers and be patient as with every release we offer support for new controllers. There are a lot of controllers to choose from and I really wouldn't say that we're making software for toys (check the list).

I understand your point (it's a very valid point) but we're really mapping as fast and as many controllers as we can. If you have any suggestions as to how we could get our hands faster on those high-end controllers please send us an email at support@xylio.com and share with us.

I really hope that I got through to you. Have a great day, Maxsound.

Chris
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